Support non-profit local journalism
Help us cover more local stories, dig more deeply into under-reported issues, and foster healthy conversation in our Tri-Cities community. Become a Dispatcher today to support meaningful local coverage.
Have a question? Check out our FAQ or contact us here.
A message from our managing editor
Local news is disappearing across British Columbia. But we want to fix that. As a non-profit outlet, we aren’t here to generate profit; we’re here to cover local issues, under-reported stories, and hold the powerful accountable.
Every cent you donate will go towards supporting local journalism in our community. Together, we can create local journalism that puts Tri-Cities readers and community first.
– Jeremy Shepherd, Managing Editor of the Tri-Cities Dispatch
Frequently Asked Questions
Will my contribution be considered a charitable donation for tax purposes?
No. We don’t have charitable status, so we can’t provide you a charitable tax receipt.
How can I contribute without going through the website?
You can send an e-transfer to [email protected] Please also email us with your security question and answer.
Is your website secure?
All payments are processed through Stripe. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. All credit card information is encrypted, sent directly to Stripe and is never sent to our website server. This means that we are PCI compliant and any breach of our website won’t result in stolen credit card information. Learn more here.
I already contribute. How do I cancel my subscription?
If you would like to cancel your monthly or yearly support, please log into the website here. Once logged in, click on the icon at the bottom right of the page and click “Subscriptions”, then select “Cancel” subscription. If you don’t know your password, you can reset your password here. Still having trouble? Get in touch by selecting “Customer Service” on our contact page.
I already contribute. How can I update my credit card?
If you would like to update your credit card information, please log into the website here. Once logged in, click on the icon at the bottom right of the page and click “Payment cards” and edit your credit card. If you don’t know your password, you can reset your password here. Still having trouble? Get in touch by selecting “Customer Service” on our contact page.
What if I have a different question?
Get in touch by selecting “Customer Service” on our contact page.